Simple Fridge Shelf Layout & Everyday Food Labeling Awareness

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Privacy Policy

Last Updated: December 10, 2025

1. Introduction

Home Fridge Shelf Layout & Everyday Food Labeling Awareness Guide ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong SAR ("PDPO").

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identity Data: Full name
• Contact Data: Email address, district/location
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences for receiving marketing communications and your communication preferences

3. How We Collect Your Personal Data

We collect personal data through:

• Direct interactions when you fill out forms, subscribe to our services, or contact us
• Automated technologies such as cookies, server logs, and similar technologies
• Third parties or publicly available sources where permitted by law

4. Purposes of Data Collection

We use your personal data for the following purposes:

• To provide and deliver educational content and guides
• To manage your account and subscriptions
• To communicate with you about our services
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data based on:

• Your consent for specific purposes
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests (where not overridden by your rights)

6. Data Sharing and Disclosure

We may share your personal data with:

• Service providers who assist in operating our website and delivering services
• Professional advisers including lawyers and accountants
• Regulatory authorities where required by law
• Third parties in connection with business transfers or restructuring

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When personal data is no longer needed, we will securely delete or anonymize it.

9. Your Rights Under PDPO

Under the PDPO, you have the following rights:

• Right to Access: Request a copy of your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Data Portability: Receive your data in a structured format
• Right to Withdraw Consent: Withdraw consent for data processing
• Right to Object: Object to processing of your personal data for direct marketing

10. International Data Transfers

Your personal data may be transferred to and processed in locations outside Hong Kong SAR. We ensure appropriate safeguards are in place to protect your data in accordance with PDPO requirements.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@fridgeguide.hk

General inquiries: hello@fridgeguide.hk

14. Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong.

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Terms of Service

Last Updated: December 10, 2025

1. Agreement to Terms

By accessing or using the Home Fridge Shelf Layout & Everyday Food Labeling Awareness Guide website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Jurisdiction and Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

3. Educational Purpose Only

Our services provide general educational awareness and informational content about home refrigerator organization and food labeling habits. This content is for general awareness purposes only and does not constitute:

• Professional food safety advice or certification
• Health, nutrition, or dietary recommendations
• Compliance guidance for food service establishments
• Guarantees regarding food freshness, safety, or waste reduction
• Any form of professional consultation or expert advice

You acknowledge that all information is provided for everyday household awareness only.

4. No Guarantees or Warranties

We make no representations or warranties of any kind regarding:

• The accuracy, completeness, or reliability of any content
• Specific outcomes, results, or performance improvements
• Food safety, freshness, or quality outcomes
• Compliance with any regulations or standards
• The suitability of our content for your particular circumstances

All content is provided "as is" and "as available" without warranties of any kind, either express or implied.

5. User Responsibilities

You agree to:

• Use the service only for lawful purposes
• Provide accurate and complete information when registering
• Maintain the security of your account credentials
• Not attempt to gain unauthorized access to our systems
• Not use our services for any commercial purpose without written permission
• Not reproduce, distribute, or create derivative works from our content without authorization

6. Acceptable Use Policy

You must not use our services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful or malicious code
• Engage in any fraudulent activity
• Harass, abuse, or harm others
• Collect or harvest personal information without consent

7. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, and software, are owned by us or our licensors and are protected by Hong Kong and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes only.

8. Payment Terms

For paid services, the following terms apply:

• All prices are stated in Hong Kong Dollars (HKD)
• Payment is due at the time of purchase
• We accept payment methods as indicated on our website
• All fees are non-refundable except as provided in our Refund Policy
• We reserve the right to change pricing with reasonable notice

9. Subscription and Cancellation

For subscription-based services:

• Subscriptions automatically renew unless cancelled
• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of the current billing period
• No refunds will be provided for partial subscription periods

10. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for our services in the twelve months preceding the claim
• We are not responsible for any losses resulting from your use or inability to use our services
• We are not liable for any outcomes related to food storage, organization, or labeling practices

11. Indemnification

You agree to indemnify, defend, and hold harmless the Home Fridge Shelf Layout & Everyday Food Labeling Awareness Guide and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services or violation of these Terms.

12. Third-Party Links and Services

Our services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites. Your use of third-party services is at your own risk.

13. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use our services will immediately cease.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@fridgeguide.hk

General inquiries: hello@fridgeguide.hk

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Refund Policy

Last Updated: December 10, 2025

1. Overview

At Home Fridge Shelf Layout & Everyday Food Labeling Awareness Guide, we stand behind the quality of our digital educational content. This Refund Policy outlines the terms and conditions for requesting refunds on our digital products and services.

2. 14-Day Digital Content Guarantee

We offer a 14-day money-back guarantee for our digital guides and educational materials. If you are not satisfied with your purchase for any reason within 14 days of the purchase date, you may request a full refund.

3. Eligibility for Refunds

You are eligible for a refund if:

• Your refund request is made within 14 days of the original purchase date
• You purchased the product directly from our website
• You have not previously received a refund for the same product
• Your account is in good standing and has not violated our Terms of Service

4. Non-Refundable Items

The following items are not eligible for refunds:

• Purchases made more than 14 days ago
• Services that have been fully delivered and consumed
• Promotional or discounted items marked as "non-refundable"
• Subscription fees for periods already elapsed
• Third-party products or services purchased through our platform

5. How to Request a Refund

To request a refund, please follow these steps:

• Send an email to refunds@fridgeguide.hk within 14 days of purchase
• Include your full name, email address used for purchase, and order number
• Provide a brief explanation of your reason for requesting a refund (optional but helpful)
• We will respond to your request within 2-3 business days

6. Refund Processing Timeline

Once your refund request is approved:

• We will initiate the refund within 5 business days
• Refunds will be processed to the original payment method
• Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account
• You will receive a confirmation email once the refund has been processed

7. Partial Refunds

In certain circumstances, partial refunds may be granted:

• For bundle purchases where only some items are eligible for refund
• For subscription services, prorated based on usage
• At our discretion for special circumstances

8. Subscription Refunds

For subscription-based services:

• Full refunds are available within 14 days of the initial subscription purchase
• Renewal charges can be refunded if requested within 7 days of the renewal date
• Once a refund is processed, your subscription will be cancelled
• No refunds are provided for partial months of subscription service

9. Technical Issues

If you experience technical difficulties accessing our digital content:

• Contact our support team at hello@fridgeguide.hk before requesting a refund
• We will make reasonable efforts to resolve technical issues within 48 hours
• If we cannot resolve the issue, you will be eligible for a full refund regardless of the 14-day window

10. Refund Exceptions

Refunds may be denied if:

• There is evidence of abuse or fraud
• You have violated our Terms of Service
• You have made multiple refund requests for the same or similar products
• The refund request is made outside the eligible timeframe

11. Chargebacks

If you initiate a chargeback with your payment provider:

• We will be notified and will review the claim
• Your account may be suspended pending resolution
• We encourage you to contact us directly before initiating a chargeback
• Chargeback abuse may result in permanent account termination

12. Currency and Exchange Rates

All refunds are processed in Hong Kong Dollars (HKD). If you paid in a different currency:

• The refund will be converted at the current exchange rate
• We are not responsible for exchange rate fluctuations
• Your financial institution may charge currency conversion fees

13. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified policy.

14. Contact Information

For questions about our Refund Policy or to request a refund, please contact:

Refund Requests: refunds@fridgeguide.hk

General Support: hello@fridgeguide.hk

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Cookie Policy

Last Updated: December 10, 2025

1. Introduction

This Cookie Policy explains how Home Fridge Shelf Layout & Everyday Food Labeling Awareness Guide ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website. This policy provides you with clear information about these technologies and your choices.

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" (remaining on your device until deleted) or "session" (deleted when you close your browser).

3. Types of Cookies We Use

We use the following categories of cookies on our website:

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve how our website works.

Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, more personal features.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

4. Specific Cookies We Use

The following cookies may be set on your device:

• cookieConsent: Stores your cookie consent preferences (strictly necessary)
• sessionID: Maintains your session state across pages (strictly necessary)
• analytics: Tracks page visits and user behavior for improvement purposes (performance)
• userPreferences: Remembers your settings and preferences (functionality)

5. How We Use Cookies

We use cookies to:

• Enable certain functions of our website
• Provide analytics and track website usage
• Store your preferences and settings
• Improve website performance and user experience
• Deliver relevant content and advertisements
• Understand how visitors interact with our website
• Remember your login information (if applicable)

6. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners. These include:

• Google Analytics: For website analytics and performance monitoring
• Social Media Platforms: For social sharing functionality
• Payment Processors: For secure payment processing

These third parties have their own privacy policies governing how they use your information.

7. Your Cookie Consent

When you first visit our website, you will be shown a cookie banner asking for your consent to use non-essential cookies. You can choose to:

• Accept All: Consent to all cookies including analytics and marketing
• Decline: Only strictly necessary cookies will be used

Your choice will be stored for 12 months, after which you will be asked again.

8. Withdrawing Cookie Consent

You can withdraw your cookie consent at any time by:

• Clearing your browser's cookie settings
• Contacting us at cookies@fridgeguide.hk to reset your preferences
• Using browser extensions that manage cookie preferences

Please note that withdrawing consent may affect website functionality and your user experience.

9. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings. You can:

• View and delete cookies currently stored on your device
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies entirely
• Delete all cookies when you close your browser

To manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions

10. Impact of Disabling Cookies

If you disable cookies, please note that:

• Some features of our website may not function properly
• Your preferences and settings will not be saved
• You may need to re-enter information during each visit
• You may see less relevant content and advertisements
• We will be unable to track your preferences for cookie consent

11. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies including:

• Web Beacons: Small graphic images that monitor website activity
• Local Storage: HTML5 local storage for preserving data locally
• Session Storage: Temporary storage cleared when the browser closes
• Pixels: Tracking pixels for analytics and advertising

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our website does not respond to DNT signals.

13. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting a notice on our website or by updating the "Last Updated" date at the top of this policy.

14. Contact Us

If you have questions or concerns about our use of cookies, please contact us at:

Cookie Inquiries: cookies@fridgeguide.hk

General Privacy: privacy@fridgeguide.hk

General Support: hello@fridgeguide.hk